WE ARE HERE At Chevrolet, we care about you and your vehicle. Our goal is resolve any problems you have, quickly and completely. The Chevrolet Complete Care program provides you with Roadside Assistance, scheduled maintenance visits, a bumper-to-bumper warranty and more. For any questions about your vehicle’s operation, ownership or servicing needs, your Chevrolet dealer is ready to assist you.
How to contact us
CALL US 024448888 / 037213333
24/7 REGIONAL 800035702828 / +973 1757 7077
FAQ - Frequently Asked Questions You’ve got questions? We’ve got answers. Chevrolet Complete Care is here to help you, whether you’re stranded on the road at night or you just can’t find your car manual. Browse the questions below or contact us at any time.
General

1. What is Chevrolet Complete Care?

Chevrolet Complete Care is our personal commitment to you, your car and safety when out on the road. The Complete Care program combines a 3 year/100,000km bumper-to-bumper 
warranty, with regular, scheduled maintenance and Roadside Assistance for peace of mind, wherever you are.

2. How do I contact Chevrolet?

If your problem cannot be resolved by your local dealer, or if you prefer to speak with us directly, please contact our Customer Care Advisors in one of the following ways:

TELEPHONE - XXXXX / +XXXXXXXXX

EMAIL - customerservice@arabia.com

Warranty

1. Does my vehicle come with a warranty?

Yes. With a 3 year/100,000km bumper-to-bumper warranty, Chevrolet Complete Care gives you peace of mind right from the start. This factory-backed warranty comes with the assurance of trained service technicians, quality workmanship and genuine Chevrolet parts.

2. Can I extend my warranty?

Chevrolet Complete Care provide you with the option of an extended warranty that adds an additional 3 years of coverage to your original warranty. For more details, visit our Extended Warranty page.

3. Can I take my Chevrolet to any Chevrolet dealership for warranty repairs?

Yes, all repairs should be performed by your local Chevrolet dealer, where trained technicians know your car best and use genuine Chevrolet parts.

Roadside assistance

1. What should I do if I have a problem while on the road?

We would never leave you stranded. Chevrolet is proud to offer the response, security and convenience of our 24-Hour Roadside Assistance Program. The program provides you with emergency towing to a Chevrolet dealer, so you are never alone while on the road. Our Roadside Assistance program also includes: lockout service (keys locked inside vehicle), flat tire changes (spare installed), fuel delivery and jump-starts (at home or on the road). Our Roadside Assistance operators are available 24 hours a day, 7 days a week to ensure you get help when you need it. Visit our Roadside Assistance page or call us on XXXXX / +973 1757 7077.

Chevrolet service

1. When should I service my vehicle?

Your Chevrolet is designed and tested to provide you with years of worry-free driving. However every car has a recommended service interval that is important to ensure proper vehicle health and maintenance. Find out when to schedule your next service at our Recommended Maintenance Schedule page. 

2. How do I book a service?

Simply call your Chevrolet dealer.

3. Can I take my Chevrolet to any Chevrolet dealership for warranty repairs?

Yes, all repairs should be performed by your local Chevrolet dealer, where trained technicians know your car best and use genuine Chevrolet parts.

4. I haven’t driven my car very far, do I need to service it on the time interval recommended?

Yes, because even though you may not have travelled to the full kilometres interval, your engine oil and other important items need to be checked and topped up or replaced.

5. Where can I buy Chevrolet genuine parts?

Your Chevrolet dealer is the best place to purchase Chevrolet genuine parts.

6. What is a VIN and how do I locate it?

Each vehicle has a unique serial number which is used to identify each individual vehicle. This is known as an International Standards Organisation Vehicle Identification Number (ISOVIN or VIN). The VIN consists of a structured combination of 17 characters and is usually located on the bottom corner of the windscreen on the passenger’s side.